AZ Exchange

To find out more about AZ Exchange or to arrange a call back

from one of the team call now on 0800 220 297

Welcome to AZ Exchange!

‘AZ Exchange' is a telephone-based customer service team that offers non-promotional disease information and promotional information about AstraZeneca medicines

There are a number of everyday illnesses which are managed in primary care in which AstraZeneca has significant experience, such as asthma, COPD, influenza, CVD and diabetes

Test tubes
Test tubes

We focus on the provision of patient support materials, clinical information, and education in these areas. The team also provide promotional information on AstraZeneca medicines. Calls are simple and quick: in less than 10 minutes you can discuss your needs and request materials directly relevant to your clinical practice.

  • Patient materials to encourage compliance and self-management
  • Up to date relevant information on disease areas in which AstraZeneca has significant experience
  • Timely clinical updates e.g. ahead of flu vaccination or COPD seasons
  • Follow-up emails after every call to summarise what has been discussed and provide links to useful resources online

You can let us know your preferred time to be contacted and your therapy area of interest so that we can tailor our service offerings to what's most relevant to you.

If you want to speak to us, you can get in touch on our free phone number

0800 220 297

We are available Monday to Friday, 8:30am to 4:30pm (excluding public holidays).

GB-17306 : June 2019